Home > Case Studies > Alec: From Skip Driver to Transport Manager, Solving Problems and Moving Forward

Alec: From Skip Driver to Transport Manager, Solving Problems and Moving Forward

If you’ve ever wondered who’s behind the scenes making sure every NWR vehicle gets where it needs to go on time, safely, and efficiently, meet Alec, our Transport Manager.

“Working at NWR feels like being part of a close-knit team. That culture comes from how the business started – family-run, collaborative, and built on support.”

Q: What’s your current role at NWR, and how did you get here?

I’m the Transport Manager. I started in 2012 as a skip driver after seeing one of NWR’s branded wagons and coming into the yard to ask if there were any jobs going. I became a Transport Planner in 2019, then stepped into the Transport Manager role in 2024.

Q: What made you want to join NWR in the first place?

I’ve always been interested in vehicles and haulage. Seeing the wagons out on the road caught my attention, and I just came in to ask. That curiosity opened the door. Since then, the progression and development I’ve had here is what’s kept me.

Q: What does your job involve day to day?

No day is ever the same. I oversee the transport planning, making sure jobs are completed accurately and on time. I work across all departments including skips, aggregates, man & van, and business waste. I also deal with vehicle sourcing and specifications, and support maintenance when issues arise. Solving problems is a big part of my day.

Q: What’s something people might be surprised to learn about your role?

How quickly things can change. You can have a perfect day planned and then access issues or breakdowns mean you have to rethink everything. That’s part of the challenge, and I actually enjoy it. Also, people often don’t realise how involved we are in sourcing and speccing the right vehicles for the job.

Q: Have you achieved any qualifications you’re proud of?

Yes, I completed my Transport Manager CPC recently. It’s the equivalent of an A-level and involved a lot of study and a tough exam. I’m proud of that, especially having learned so much on the job.

Q: Is there a particular achievement that stands out to you?

Seeing how much the company supports the community stands out. For example, we’ve served every Story Homes site and played a role in the 2015 flood clean-up. Also, training others has been rewarding. I helped train one of our drivers, Alex Racines, who’s now been with us for seven years.

Q: What’s the culture like at NWR?

It still feels like a family business. Everyone works closely together, and there’s a real team spirit. That collaborative atmosphere is one of the best parts of working here.

Q: What does it mean to you to be part of NWR’s 30-year journey?

It’s a big milestone and a credit to the service we provide. The company was built on referrals and recommendations, and it’s great to see it grow year after year.

Q: What do you see for the future of NWR?

I see us continuing to grow, especially geographically. We’re already doing more work in areas like Middlesbrough and Glasgow with our walking floor vehicles. I think we’ll keep expanding both our reach and our fleet.

Q: What advice would you give to someone starting at NWR?

There are so many different roles here. If you show you’re willing to learn and work hard, there’s real opportunity to move forward. I started as a driver and now manage the transport operation, so progression is definitely possible.

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