Some people spend years building their expertise before finding the right place to use it. Roger spent twenty years becoming one of the most experienced people in Cumbrian waste management — and then chose NWR.
Dealing with customer enquiries for business waste and total waste management, developing our sales strategy for business waste routes with both local and national companies, route optimisation for current bin rounds, and working across operational, sales, customer service and business development teams. Then there’s identifying new opportunities, developing processes like the Waste Audit, and training new starters. The thing people might not realise is how flexible you need to be — it’s fast-paced and dynamic. No two days are the same, and no two customers are the same either.
Passing on knowledge. I’ve been mentoring our new business development manager, helping with proposals, and providing training on Simpler Recycling and other waste legislation. I’ve got enough information stored up from twenty years in this industry to keep going for a while yet — and giving people snippets they can run with is genuinely rewarding. It gives me a real sense of satisfaction when something lands and someone takes it and makes it their own.
I was already in the industry, so I could see what NWR was doing — and it was clearly in a significant growth phase. I wanted to be part of that, and I felt I had the knowledge and experience to genuinely contribute to it. Being a local family-run business was important to me too. There’s something about that culture that you don’t get in larger corporate organisations, and I wanted to work in an environment where that still existed.
Honestly — really refreshing. Stepping into a new business with new colleagues and a new customer base has given me an added drive and enthusiasm that I didn’t quite expect. When you’ve been somewhere a long time you can become settled in your ways. Coming here has reinvigorated things. I feel like I’m genuinely contributing from day one, which is a good feeling.
It’s good fun — and I know work isn’t supposed to be ‘fun’, but it is. Colleagues are helpful and friendly, and even though I’ve only been here a matter of weeks I already feel part of a close-knit team. Having everyone on one site makes a real difference — you’re connected to people across the business every day rather than operating in silos. The summer BBQ at Rick’s was a brilliant way to get to know everyone outside of the day job. That kind of thing tells you a lot about a place.
I may not have been here thirty weeks yet, but it’s genuinely nice to be joining at such a significant moment — with the campaigns, the celebrations, the feel-good factor around the place. That energy is an achievement in itself in this day and age. Not every business reaches thirty years. Not every business that does still feels like this.
The growth and development plans here are genuinely exciting — and I joined at exactly the right moment. I can only see NWR developing further, both in terms of service offering and coverage across the region. There are customers out there who don’t yet know the full variety of what NWR can do for them — and helping to change that, growing the customer base and pushing towards becoming a more regional and national player, is exactly what I’m here to work on.
Be prepared for anything. The waste management industry is wide and varied — no two customers are the same, and the challenges can vary significantly. Be open and receptive to learning quickly on the job. And always put the customer first with a smile. That’s the goal, really.
Celebrating 30 years of North West Recycling 30 Years of Building From What You Left Behind This year marks a proud milestone for North West Recycling as we celebrate 30 years of service to Cumbria — and we think that strapline says it all. Because that is exactly what we do: we build something valuable […]
And How We Can Help Prevent Tragedies Refuse not refuge! As temperatures drop and winter approaches, many people experiencing homelessness face increasingly harsh and dangerous conditions. In desperate attempts to stay warm, some rough sleepers seek shelter inside refuse containers such as bins and skips. While it may feel like temporary protection from the cold, […]
We’re proud to announce that North West Recycling (NWR) is now an official Club Partner and Waste Management Partner of Carlisle United Football Club for the upcoming season. Founded in 1995 as Brampton Skip Hire, we’ve grown over the past 30 years into the region’s largest privately owned waste management provider, serving Cumbria, South West […]
What are aggregate materials used for and what are their main benefits? Construction aggregates are often referred to as simply “aggregates,”. They are a group of materials that are used in construction to form the foundation of roads, buildings, and other structures. Indeed, there are several benefits to using construction aggregate materials in construction projects: […]
A simple guide to gasification and its benefits Gasification is a process that converts solid or liquid fuels into a gaseous fuel called “syngas”. This is done by oxidizing the fuel, creating a mixture of carbon monoxide, hydrogen and other volatile gases. The syngas produced can then be burned as a fuel in a gas […]
Hiring a skip is an excellent and convenient way of getting rid of waste in your home. During home and garden clean or clear outs, you will realize that you have different types of waste to dispose of. Before you embark on disposing of any waste, it is important that you understand what type of […]
Waste Electrical and Electronic Equipment (WEEE) is a diverse and intricate category of recyclable waste that poses unique challenges in the recycling process. This category of waste consists of various electronic devices, making it a challenging waste type to handle. Our primary goal is to achieve the best possible outcome for the waste we receive, […]
When it comes to waste and recycling, North West Recycling is the leading waste management provider across Cumbria and beyond. And for good reason too. Here are 10 reasons why you should choose us as your provider: 1. North West Recycling provides a reliable service with a reputation for quality and dependability. 2. We recover […]
Ever wondered whether you actually know the best way to recycle plastics? Here are some tips specifically for recycling rigid plastics in the UK: Recycle Plastics Remember that recycling is just one part of the solution to reducing plastic waste. Reducing your use of single-use plastics and choosing products with minimal packaging can also have […]
The truth is there is no right or wrong answer on how best to recycle paper, however we’ve written an easy guide blog post to help demystify the process. Here are some general tips for recycling paper: Recycle Paper By recycling paper properly, you can help conserve resources, reduce waste, and contribute to a more […]
Last week we announced plans to develop a gasification plant on our site near Rockcliffe, Carlisle. And now we are delighted to share a few more details with you. THE BACKGROUND Sadly, only 9% of plastic waste is recycled. Most is burnt for energy and the rest ends up as plastic waste in the environment. […]
There many great waste management careers available to explore within the waste sector. Some of the most common roles include: Environmental Waste Manager. These professionals are responsible for managing waste collection and disposal operations. They focus on ensuring compliance with regulations, and promoting sustainable waste management practices. Recycling Operatives. These professionals are responsible for the […]
The best way to recycle plastic film may vary depending on the specific type of plastic it is made of and the recycling capabilities in your local area. However, here are some general tips that may be helpful: Furthermore, remember that reducing plastic consumption and choosing sustainable alternatives whenever possible is also an important part […]
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