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Ian: The Quiet Constant — Fifteen Years at the Heart of the Operation

Ian arrived when there wasn't much of a site yet — and helped build it. Fifteen years later, he's still here, still getting on with it, and wouldn't have it any other way.

“I’ve never left a job and I wouldn’t now. If I could go back in time, I’d still choose to work here — and that tells you everything.”

What does your role actually involve day to day?

Come in, check the machines over, then get on with the job in the bay. I load the line for the pickers upstairs so the recycling can be efficiently sorted. It sounds straightforward, but there’s a rhythm and a precision to it — if the line isn’t loaded right, the whole sorting process is affected. Getting it right every day, consistently, is what the job is about.

What might surprise people about your role?

How much busier it’s got since I started. The volume of what comes through this site now compared to when I first arrived is remarkable. That’s a great sign of progress — but it also means the job has grown with it. I’ve had to grow with it too, learning different machines and different ways of working along the way.

You started on the same day as Karl — and that was fifteen years ago. What brought you here?

I’d been made redundant from a job I’d worked at for twenty years, which was a big moment. But I had transferable skills — I’d operated loading shovels, diggers and tractors — and a former colleague had already joined NWR, so I knew it would be a good place. What I didn’t expect was to be putting up fences and concreting when I arrived. NWR had just moved to this site and there was a lot of work to do to get it ready. I was part of getting it off the ground, quite literally.

Have you been able to pass on what you’ve learned over the years?

When there’s a new digger operator coming in, I train them on how to sort in the bays. Fifteen years of knowing how things work here — the machines, the rhythm of the job, the standards we hold ourselves to — that’s worth passing on. If someone can learn it faster because of what I’ve shown them, that’s a good thing for everyone.

What does NWR feel like as a place to work?

I get on well with everyone — both A shift and B shift. There are dull days, and there are stressful ones, but we all have the same attitude: get on with the job. Everybody helps each other out. If something needs moving, it gets moved. If someone gets called away, we cover each other’s stations. That’s just how it works here — and it makes a real difference when things get busy or difficult.

What does NWR reaching 30 years mean to you personally?

It’s great that the business is so successful. A lot of people come and go, but it’s really nice to see people stay and build a career here. I’ve never left a job in my life and I wouldn’t now. If I could go back in time, I’d still choose to work here — and that tells you everything. It’s a good place.

You’ve seen a lot of change here over fifteen years. How does that feel from where you’re standing?

When I arrived I was helping prepare the site itself — concreting, putting up fences. Now look at it. The scale of what this place processes, the technology, the number of people, the variety of what goes on here — it’s a completely different operation. Being someone who was here at the very beginning of this site, and watching it grow into what it is today, gives you a real sense of what’s been built. I’m proud to have been part of that from the start.

What advice would you give someone just starting out?

Put your head down — and if you like it, keep doing what you’re doing. Simple as that.

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